Position Summary / Job Purpose:
This position is responsible allocating costs related to Crew Acquisition Movement as well as following up with vendors or crew members to ensure that charges are billed correctly and works to resolve any disputes of Crew related expenses/invoices.
Essential Duties and Responsibilities:
- Review submitted expense information to ensure the data was submitted correctly.
- Review and validate costs related to crew movement expenses (i.e.: Hotel, transportation, visas, air, etc.) in the Invoice Management System, IMS, as well as CAMex.
- Ensure that all costs are allocated to the appropriate General Ledger Accounts.
- Communicate with crew members and vendors in regards to rejected invoices and/or expenses to ensure timely resolution.
- Manage emails that are sent to their personal @rccl email and the team inboxes that include CAMex@rccl.com and CrewInvoice@rccl.com.
- This role may be scheduled to work graveyard or day shift, dependent on business needs.
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Education, Experience, Knowledge & Skills:
- Bachelor's degree in Business or Hotel Management field preferred.
- Minimum of 2 years in the Travel or Cruise Line Industry preferred.
- Accounting background is a plus.
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