Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Under general supervision of the Accounts Receivable Supervisor, responsible for posting cash and performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research. This is a Remote role.
Work hours: 8:00 am to 5:00 pm CST/ 9:00 am to 6:00 pm EST
Want more jobs like this?
Get Business Operations jobs that are Remote delivered to your inbox every week.
- Answering high volume of incoming calls in a professional manner while meeting daily goals
- Address and respond to customers emails within company timeline
- Ensure customers inquiries are properly addressed and documented and that issues are solved efficiently in a fast-paced environment.
- Maintains frequent contact with internal and external customers in order to address all payment issues.
- Identifies payment discrepancies, and initiates disputes resolution process to facilitate rapid turnaround in collection effort.
- Performs related duties as assigned
What your background should look like
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education. Normally requires two (2) to four (4) years directly related and progressively responsible experience.
- Knowledge of Accounts Receivables and Accounting principles
- Have experience in a call center taking or making customer calls
- Ability to communicate effectively both orally and in writing
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
- Knowledge of Microsoft programs; extensive knowledge of Excel
- Strong interpersonal skills
- Good negotiating skills
- Strong mathematical and analytical skills
- Strong organizational skills; attention to details
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/cencora
Schedule
Full time
Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned