Administrative Assistant

· Performs data entry and assists with the creation of flow charts, spreadsheets, PowerPoint presentations, interoffice memorandums, and documents in a professional manner.

· Schedules interviews, meetings, appointments, and trips; makes travel arrangements; screens telephone calls and responds to requests.

· Opens, sorts and routes mail.

· Provides back up for other members of department and receptionist as needed.

· May be required to; greet visitors; coordinate with Purchasing Department to order and stock supplies in department; utilize CMMS to track supplies and create requisitions; interface with the Help Desk and the customer as needed; keep field service representatives informed about outstanding calls and reassigns calls as needed; oversee shipping and receiving of supplies, tracks inventory; or distributes sales literature.

· Participates in the ATS Culture Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses The Core Values in work environment.

· Adheres to company/customer safety procedures.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent combination of training and experience.

· Basic understanding of Microsoft Office products and web based applications.

· Must be a team player, organized, self-motivated and able to prioritize.

· Ability to: write and/or edit effective and professional business correspondence; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees of organization; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute ratio and percent and to draw and interpret bar graphs; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Desirable KSAs:

· Excellent word processing and presentation graphics skills.

· High degree of professionalism.

· Commitment to confidentiality.

· Ability to perform multiple projects simultaneously.

· Excellent writing, grammar, punctuation, editing skills; excellent communication and people skills; good organizational skills.

· Ability to work well under pressure.

Competencies:

· Safety

· Communications

· Customer Focus

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.